Benefits of Our Concierge Services

Our company offers a level of service beyond simple staffing, and is flexible enough to work with your team on all levels to ensure the ultimate customer experience.

The following is a list of general benefits in using our firm to consider in making your decision:

Service and Marketing Benefits

• Exceptional customer service associating your property or company with positive experiences.
• Attract and retain high value tenants by enhancing prestige and brand desirability.
• Create a community environment within your property.
• Create experiences that will differentiate your property from its competition.
• Assistance with resident procurement and retention.
• Help tenants and homeowners achieve a healthy work/life balance.
• Local service representation/ownership with direct communication and one point of contact.
• Removes the burden of all non-leasing or sales related issues from the shoulders of your sales, leasing, and management teams.
• Resource support and training for third party security/desk personnel.

Operational and Cost Benefits

• No hiring or training staff, and limited/no management of concierge staff.
• No turnover or staff coverage issues to handle.
• No vacation, sick, personal days to cover.
• Full time contracted positions at less than internal overall cost.  All fringe costs carried within contract (benefits, liability and worker's comp).
• Extensive resources and support from a network of internal managers.
• Flexibility to extend coverage (for special events or modification of standard hours).
• Dependable "go-to" service year round.
• Consistent/capped rates for term agreements.