Our company offers a level of service beyond simple staffing, and is flexible enough to work with your team on all levels to ensure the ultimate customer experience.
The following is a list of general benefits in using our firm to consider in making your decision:
Service and Marketing Benefits
Exceptional customer service associating your property or company with positive experiences.
Attract and retain high value tenants by enhancing prestige and brand desirability.
Create a community environment within your property.
Create experiences that will differentiate your property from its competition.
Assistance with resident procurement and retention.
Help tenants and homeowners achieve a healthy work/life balance.
Local service representation/ownership with direct communication and one point of contact.
Removes the burden of all non-leasing or sales related issues from the shoulders of your sales, leasing, and management teams.
Resource support and training for third party security/desk personnel.
Operational and Cost Benefits
No hiring or training staff, and limited/no management of concierge staff.
No turnover or staff coverage issues to handle.
No vacation, sick, personal days to cover.
Full time contracted positions at less than internal overall cost. All fringe costs carried within contract (benefits, liability and worker's comp).
Extensive resources and support from a network of internal managers.
Flexibility to extend coverage (for special events or modification of standard hours).